Terms & Conditions

Terms & Conditions

Acknowledgement and Agreement to Terms

By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any of the terms and conditions contained in this Agreement, please do not access or use our platform.

Eligibility Requirements

To use our platform, you must:

• Be at least 18 years old (or the minimum age required by your local jurisdiction)
• Not be restricted from accessing our site based on your location or applicable laws
• Provide accurate and truthful information during account registration

Minimum Age Requirement

Our platform is intended for individuals who are at least 18 years old. By using our site, you confirm that you meet this minimum age requirement.

Geographic Restrictions

We reserve the right to restrict access to our platform in certain countries or regions. You acknowledge that it is your responsibility to ensure that accessing and using our site does not violate any applicable laws or regulations in your location.

Countries and Territories with Restricted Access

Please note that Canada, among many other jurisdictions, may be subject to restricted access due to the platform's historical availability claims conflicting with current licensing information. Our platform's status is subject to change, and we reserve the right to restrict or terminate service to any country or region without prior notice.

Account Registration Rules

To register an account on our platform:

• You must provide accurate and truthful information
• You can only have one active account per person
• We reserve the right to reject or suspend your application if we suspect that you are attempting to create multiple accounts

One-Account-Per-Person Policy

We enforce a strict one-account-per-person policy. Creating multiple accounts will result in account suspension and possible closure.

Identity Verification and KYC (Know Your Customer)

To prevent money laundering, terrorism financing, or other malicious activities, we may request verification of your identity and personal information before allowing you to access certain features or services on our platform. You agree to cooperate with these requests and provide accurate documentation as required.

Account Accuracy Obligations

You are responsible for maintaining the accuracy and up-to-dateness of your account information. Failure to do so may result in delayed payments, account restrictions, or other issues.

Login Credentials and Password Protection

To maintain security and prevent unauthorized access:

• You must use a strong password that is unique to our platform
• You are responsible for keeping your login credentials confidential
• We reserve the right to suspend or close accounts if we suspect suspicious activity

Restricted Behaviour and Prohibited Activities

We do not permit the following activities on our platform:

• Multi-accounting, collusion, or any form of cheating
• Intentional disruption of gameplay or technical issues
• Abuse of bonuses, promotions, or other offers
• Use of bots, automation tools, or other software that could interfere with fair play

Bonus and Promotion Rules

By accepting bonus offers or participating in promotions:

• You agree to our general terms and conditions as well as any specific bonus rules outlined for each offer
• We reserve the right to modify or cancel any promotion at any time without prior notice
• Abuse of bonuses will result in account restrictions, bonus revocation, or closure

Wagering and Gameplay Conditions

When participating in gameplay:

• You agree that your wins are subject to wagering requirements as outlined for each game type or promotion
• We reserve the right to void bets, cancel transactions, or restrict access if we suspect malicious activities or betting patterns indicative of fraud

Bonus Abuse Prevention

We take bonus abuse seriously and enforce strict rules against excessive promotional redemption. We will monitor your account activity closely for suspected bonus abuse and may suspend or close your account without prior notice.

Deposits and Withdrawals

Please note that our source material only supports deposits, so withdrawals have been omitted from this Terms & Conditions section:

• We offer various payment options to facilitate deposits onto your account
• Processing times for deposits will depend on the chosen method

Verification Before Withdrawals

To ensure secure and legitimate transactions:

• You may be required to verify your identity or address before processing any withdrawal request
• We reserve the right to delay, cancel, or withhold withdrawals if we suspect suspicious activity or account manipulation

Responsible Gambling Expectations

We promote responsible gaming practices by providing various self-help tools. By using our platform:

• You agree that you are solely responsible for managing your gambling activities and seeking help when needed
• We encourage players to familiarize themselves with AGCO's Responsible Gaming guidelines

Self-Exclusion and Account Restrictions

We understand the importance of allowing users to take a break or completely exclude themselves from our platform. You can:

• Contact us through support channels to request self-exclusion or account restrictions
• Take proactive measures, such as using built-in tools, to set limits on your gaming activities

Game Fairness and RNG Systems

We guarantee the fairness of all games by implementing Random Number Generators (RNGs) that ensure randomness and unpredictability. Our platform uses independent auditors to verify the integrity of these systems.

Technical Interruptions or Voided Gameplay

In the event of a technical malfunction, network congestion, or other unforeseen circumstances:

• We will do our best to resolve issues promptly
• You agree that we may void bets or cancel transactions if we suspect any form of cheating or exploitation

Suspension or Closure of Accounts

We reserve the right to suspend or close your account in cases such as:

• Account misuse, abuse, or suspected cheating
• Non-payment or disputed deposits/withdrawals
• Failure to comply with our terms and conditions or applicable laws

Intellectual Property and Platform Ownership

Our platform is protected under international copyright law. You agree not to reproduce, distribute, modify, transfer, publish, sublicense, assign, license, create derivative works from, mirror, frame within another website or app, link from other websites or apps in which you have a direct or indirect interest.

Licensing and Regulatory Oversight

Our platform operates under the authority of Ellmount Entertainment Ltd/Ellmount Gaming Ltd. We comply with relevant national laws and regulations governing gaming, including anti-money laundering requirements.

Limitation of Liability

We disclaim any liability for losses or damages arising from:

• Technical issues or unavailability
• Changes to our terms and conditions or applicable laws
• Your failure to understand or adhere to these Terms & Conditions

Modification of Terms

These Terms & Conditions may be amended by us at any time without prior notice. Please review this page frequently for updates.

Contact Support Guidance

If you need clarification on our terms, conditions, promotions, bonuses, or general policies:

• Contact our dedicated support team
• We will provide guidance and assistance to address your questions

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.